Terms of Use

Terms of Use

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Thanks for Visiting the Nordic HairContrast U.S. Web Site

The www.nordichaircontrast.com web site (the “Site”) is owned, operated and maintained by MRM Partners, Inc. d/b/a Nordic HairContrast U.S. We refer to Nordic HairContrast U.S., as, the “Company” while we refer to Nordic Hair, the Star Collection and all other product brand names produced by the Company collectively as, the “Brands”. We refer to the Company and the Brands together as “Nordic HairContrast U.S.” “we” “us” or “our”. We hope you enjoy using the Site. Because of the unique and exciting nature of the Internet and our desire to provide you with a great experience, we need to point out to you some legal rules of the road as they apply to your visit here and use of our Site. We hope all of this is clear, but if you have any questions after reading this, please feel free to contact us at customerservice@nordichaircontrast.com. In addition to the lower case words “we” “us” and “our” defined above, you will notice that we capitalize certain words in these terms and conditions even though the rules of grammar do not require that they be capitalized. We do this because these words have specific meanings in these terms and conditions. These specific meanings are found where the capitalized words are placed in bold text inside parentheses and quotation marks.

Agreement with Our Terms and Conditions

By using this Site, you agree to accept these terms and conditions, so please be sure to read them carefully. If you do not agree with our terms and conditions, please do not use our Site. We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms and conditions at any time. Please check this page periodically for changes. Unless the law requires otherwise, your continued use of our Site following the posting of changes to these terms will mean that you accept those changes.

PLEASE BE ADVISED THAT TO THE EXTENT THAT NORDIC HAIRCONTRAST U.S. PROVIDES ANY CONTENT FROM THIRD PARTIES (INCLUDING, BUT NOT LIMITED TO, VIDEOS, PHOTOGRAPHS, COMMENTS, QUESTIONS, PRODUCT TIPS AND ADVICE), SUCH CONTENT IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND NORDIC HAIRCONTRAST U.S. CANNOT AND DOES NOT INVESTIGATE THE LEGITIMACY, VALIDITY, ACCURACY AND LEGALITY OF THE ITEMS LISTED AND EXPRESSLY DISCLAIMS ANY RESPONSIBILITY OR LIABILITY ARISING OUT OF OR RELATING TO ANY THIRD PARTY CONTENT LISTED.

User Information

In the course of using the Site, you may provide or we may collect information about you. We are committed to protecting the privacy of our customers’ information and explain our policies with respect to the use and disclosure of such information in our Privacy Policy incorporated into these Terms and Conditions.

Accessibility 

While we cannot guarantee that all the features and functions of our Site will be fully accessible by all people with disabilities, we are committed to making the Nordic HairContrast U.S. shopping experience available to all our customers, including those with disabilities, and have designed this Site with accessibility in mind. You can help. If you notice any content, feature or functionality of the Site that is not accessible to people with disabilities, please email us at customerservice@nordichaircontrast.com with the words “Disabled Access” in the subject line and provide a description of the specific feature you feel is not accessible or a suggestion for improvement. We can’t promise that we’ll make the changes you suggest, but we can assure you that we take your input seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies.

Restrictions on the Use of the Materials in Our Web Site

 

The Site and all of its content are copyrighted materials, protected by U.S. and international copyright laws. The compilation of content on our Site is the exclusive property of Nordic HairContrast U.S. and its related entities and may not be used for any purpose other than browsing, shopping, and using the services and information provided for your own private use. Additionally, the names and logos of Nordic HairContrast U.S and its related entities, some of which are listed below, are trademarks and/or service marks of Nordic HairContrast U.S., or are used with their respective owners’ express written permission.

The following trademarks and service marks and the designs associated with the marks and logos are registered or with the U.S. Patent and Trademark Office and in some cases also registered in other countries: Nordic Hair® and Nordic HairContrast®.

Star Collection
TM, SilkhairTM, Bounce BounceTM, DressUpTM, Clips ON and OFFTM, Fashion care for hairTM, Fashion CrownTM, T-PartingTM, PonyTailTM, and other Nordic HairContrast U.S. graphics, logos, and service names are also trademarks and service marks of Nordic HairContrast U.S. or are used with their respective owners’ express written permission.

These trademarks and service marks may not be used by any party other than Nordic HairContrast U.S. without express written permission of Nordic HairContrast U.S.

You agree not to copy, reproduce, or modify any portion of the Site. This restriction includes copying, reproducing, or modifying any names, trademarks and logos which Nordic HairContrast U.S. owns or has the right to use.

Material can be downloaded onto one computer for personal, non-commercial use only, provided copyright, trademark, or other proprietary notices are not changed or deleted. Any modification of the materials on our Site or use of them for any other purpose will violate our intellectual property rights (and probably the intellectual property rights of some other parties).

Everything you download--the software, plus all files, all images incorporated in or generated by the software, and all data accompanying it--remains our property. That means that we retain full and complete title to the software and to all of the associated intellectual property rights. You cannot redistribute or sell the material--or reverse-engineer, disassemble, or otherwise convert it to any other form.

Be aware that sometimes we provide access from our Site to other web sites that are not under our control. We don't endorse or approve any products or information offered at sites you reach through our Site. These links may include the use of so-called “share links” or similar feature. A “share link” feature is a button and/or text link appearing on our Site that enables the launch of a sharing mechanism whereby you can post links to, and content from, the Site onto social networking web sites such as Facebook, Twitter and Pinterest. Please be aware that the terms of use of such other web sites govern your use of those sites, including your use of share links or other posting of our content on those web sites. As a result, you are fully responsible for your own use of such web sites including your use of share links to link our site and/or post its content. As such, you agree to defend, indemnify and hold Nordic HairContrast U.S., its affiliates, and its and their directors, officers, employees and agents harmless from any and all claims (including claims that you violated the policies or terms of use of other sites), liabilities, costs and expenses, including reasonable attorneys' fees, arising in any way from your use of such web sites or a share link.

Return Policy

Our line of products is intended for use in contact with your scalp and hair. As a result we cannot accept returns except under strictly limited circumstances since we cannot use or otherwise re-distribute any products that have been opened by our customers. For these reasons we are unable to accept product returns with the following limited exception: you may return your purchase within 30 days of delivery only if (i) you did not receive the product you purchased, (ii) you return the product sealed and unopened and (iii) you return the sealed, unopened product to us at the following address: Nordic HairContrast U.S., 1100 Glendon Ave., 15th Fl., Los Angeles, CA 90024, Attn: Returns. For our professional accounts, our return policy shall remain as stated in your license agreement.

Materials Submitted to Us

We welcome any comments you may have regarding the Site, merchandise, and services. Except for Content submitted by you as provided in more detail below, any comments you submit to us through our Site, such as remarks, suggestions, ideas, graphics, or other information becomes and remains our exclusive property, even if this agreement is later terminated. This means that we do not have to treat any such submission (including, but not limited to, product or advertising ideas) as confidential. We will not pay you or anyone else for any information that you provide which is used by us.

Additionally, you acknowledge that you have full responsibility for any such submission you make, including its legality, reliability, appropriateness, originality, and copyright.

CONTENT SUBMISSION

From time to time, we may make certain social/community features available on the Site (“Community Features”). The Community Features, which are accessible by the public, allow users of the Site to submit post and/or publish materials on or through the Site including text, photos, videos and graphics incorporating, commenting upon, demonstrating or discussing the use of our products, merchandise and services (“Content”). Please read this section carefully as some of its language is necessarily dense and legalistic. We will try to explain these portions in plain-English as best we can. IT IS IMPORTANT TO REMEMBER THAT CONTENT AND OTHER MATERIALS SUBMITTED BY YOU MAY BE RECORDED AND STORED IN MULTIPLE PLACES, BOTH ON OUR SITE AND ELSEWHERE ON THE INTERNET AND ARE LIKELY TO BE ACCESSIBLE FOR A LONG TIME. You have no control over who will eventually see such materials. Be careful and selective about the personal information that you disclose about yourself and others and do not disclose sensitive, proprietary or confidential information.

· Content Ownership; Indemnity. As between you and Nordic HairContrast U.S., you are and will remain the owner of the Content and represent and warrant to us that the Content is original to you and that no other party has any rights to it including so-called “moral rights.” You also agree to defend, indemnify and hold Nordic HairContrast U.S., its affiliates, and its and their directors, officers, employees and agents harmless from any and all claims, liabilities, costs and expenses, including reasonable attorneys' fees, arising in any way from your use of the Site, your posting, submitting, publishing or transmitting any Content or other materials and/or your breach or violation of the law or of these Terms and Conditions. Nordic HairContrast U.S. reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with Nordic HairContrast U.S.’s defense of such claim. In other words, you promise that no other company or person will claim that you stole or are inappropriately using the Content and that if they do, or if you do other things that may make us liable for legal claims for what you do using the Community Features, you will legally protect us from that claim and pay any money that might be owed as a result, whether to our lawyers, your lawyers, a court or the other person or company making the claim.

· Our Right to Use the Content. Although, as we explain above, you retain ownership of the Content, by submitting, posting or displaying Content you are automatically granting, and hereby do grant to Nordic HairContrast U.S., a perpetual, worldwide, non-exclusive, fully paid-up, fully transferable license to use (including copy, display, perform, publish, modify, adapt and translate) such Content in all forms and media in connection with the Community Features (the “License”). This means that our right to possess, use and display the Content anywhere and through any means the Internet allows will never expire, that we will never owe you any money for it and that we may allow others to use or possess the Content, for instance to host the Community Features for us or if we were to sell or re-organize our business. If you remove the Content from the Community Features, however, we will try to ensure that it no longer appears on the Site and is removed from our internal systems and no longer used. We will also do our best to make sure any company or person that we might give the Content to follows the same rules and procedures we do.

· Right to Monitor and Editorial Control. Nordic HairContrast U.S. reserves the right, but does not have an obligation, to monitor and/or review all materials posted to the Site or through the Site’s services or features by users, and we are not responsible for any such materials posted by users. However, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or government request, or to edit, refuse to post or to remove any information or materials, in whole or in part, that in our sole discretion are objectionable or in violation of these Terms and Conditions, Nordic HairContrast U.S.’s policies or applicable law. We may also impose limits on certain Community Features or restrict your access to part or all of the Community Features without notice or penalty if we believe you are in breach of the guidelines set forth in this paragraph, these Terms and Conditions or applicable law, or for any other reason without notice or liability.

· Copyright Agent; Repeat Infringers. The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes upon their rights under US copyright law. If you believe that materials we host on or through the Community Features infringe upon your copyright rights, you may request that the material be removed, or that access to it be blocked. If you believe that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send us a counter-notice. Notices and counter-notices must meet statutory requirements imposed by the DMCA. We suggest that you consult your legal advisor before filing a notice or counter-notice. Nordic HairContrast U.S. maintains a policy that provides for the termination in appropriate circumstances of Site use privileges of users who are repeat infringers of intellectual property rights. Please be aware that there can be substantial penalties for false claims. Notices and counter-notices for the Site should be sent to:

Via electronic mail at:

Via regular mail at:

customerservice@nordichaircontrast.com

Nordic HairContrast U.S.

Attn: Director of Website Services
1100 Glendon Ave.

15th Fl.
Los Angeles, CA 90024

 

Prohibited Conduct

Any conduct by you that in Nordic HairContrast U.S.'s sole discretion restricts or inhibits any other user from using or enjoying our Site will not be permitted. You agree to use our Site only for lawful purposes. You are prohibited from posting on or transmitting through the Site any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, discriminatory or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national or international law. In addition, you shall not post any materials that (i) violate, plagiarize or infringe the rights of third parties including, without limitation, copyright, trademark, trade secret, confidentiality, contract, patent, rights of privacy or publicity or any other proprietary right, (ii) contain a virus, spyware, or other harmful component, (iii) contain embedded links, advertising, chain letters or pyramid schemes of any kind, or (iv) constitute or contain false or misleading indications of origin, endorsement or statements of fact. You further agree not to impersonate any other person or entity, whether actual or fictitious, including anyone from the Site, the Community Features or Nordic HairContrast U.S. You alone are responsible for the content and consequences of any of your activities.

Treatment of Sales Tax

We are required by law to charge applicable sales tax on products shipped to those jurisdictions that levy such a tax and in which we have a physical location. Currently, this includes the State of California only. Professional accounts located within California may be exempt from Sales Tax if we have received a copy of the account holder’s valid California Seller’s Permit.

Disclaimer and Limitation of Liability

THE SITE CONTENT IS PROVIDED ON AN "AS IS" "AS AVAILABLE" BASIS AND WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, NORDIC HAIRCONTRAST U.S. DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THIS SITE OR ITS CONTENTS, WHETHER EXPRESS OR IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

NORDIC HAIRCONTRAST U.S. WILL NOT BE LIABLE FOR ANY DAMAGES OR INJURY, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES THAT ACCOMPANY OR RESULT FROM YOUR USE OF OUR SITE. THESE INCLUDE (BUT ARE NOT LIMITED TO) DAMAGES OR INJURY CAUSED BY ANY USE OF (OR INABILITY TO USE) OUR SITE OR ANY OTHER WEB SITE TO WHICH YOU HYPERLINK OR SHARE LINK (AS DESCRIBED ABOVE) FROM OUR SITE, FAILURE OF PERFORMANCE, ERROR, OMISSION, INACCURACY, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, OR LINE FAILURE.

FURTHERMORE, WE ARE NOT LIABLE EVEN IF WE'VE BEEN NEGLIGENT OR IF OUR AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

EXCEPTION: IN CERTAIN STATES THE LAW MAY NOT ALLOW US TO LIMIT OR EXCLUDE LIABILITY FOR THESE "INCIDENTAL" OR "CONSEQUENTIAL" DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY.

THIS SITE MAY CONTAIN TYPOGRAPHICAL ERRORS OR INACCURACIES AND MAY NOT BE COMPLETE OR CURRENT. NORDIC HAIRCONTRAST U.S. THEREFORE RESERVES THE RIGHT TO CORRECT ANY ERRORS, INACCURACIES OR OMISSIONS (INCLUDING AFTER AN ORDER HAS BEEN SUBMITTED) AND TO CHANGE OR UPDATE INFORMATION AT ANY TIME WITHOUT PRIOR NOTICE. PLEASE NOTE THAT SUCH ERRORS, INACCURACIES OR OMISSIONS MAY RELATE TO PRICING AND AVAILABILITY. WE APOLOGIZE FOR ANY INCONVENIENCE.

Jurisdiction

Unless otherwise specified, the materials in our Site are presented to provide information about Nordic HairContrast U.S., its products offered for sale and to provide related services and information to visitors.

Nordic HairContrast U.S.’s corporate headquarters are located in Los Angeles, California, and our E-Services operations, including the most substantial portion of the operational control of, and merchandising for, this Site are located in our Los Angeles offices. We in no way imply that the materials on our Site are appropriate or available for use outside of the United States. If you use our Site from locations outside of the United States, you are responsible for compliance with any applicable local laws. In addition, you may not use or export the materials in violation of U.S. export laws and regulations.

Additional Points about the Terms and Conditions of this User Agreement

These terms and conditions and the agreement they create, shall be governed by and interpreted according to the laws of the State of California (without applying the State's conflict-of-law principles). Nordic HairContrast U.S. reserves the right to bring any civil action in California, arising from your violation of the terms and conditions of this Agreement. 

If any provision of this agreement is unlawful, void or unenforceable, it will not affect the validity and enforceability of any remaining provisions. Nordic HairContrast U.S. may modify these terms and conditions, and the agreement they create, at any time, simply by updating this posting and without notice to you. This is the entire agreement regarding all the matters that have been discussed in the preceding paragraphs.

 

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